Terms
Terms of Service
Welcome to SmartGenPanel — your trusted SMM Reseller Panel.
1️⃣ General Use
By accessing and using our services, you agree to comply with these Terms of Service and applicable laws. We may modify these terms at any time without prior notice.
2️⃣ Payments
All payments are processed securely through PayPal under our business name NextGen Media Solutions. This name may appear on your PayPal statement. Payments are non-refundable after service delivery.
3️⃣ Service Delivery
All orders are processed automatically through third-party API providers. We do not guarantee delivery time, engagement retention, or specific performance outcomes. Delivery times may vary based on provider status.
4️⃣ Responsibility
You are responsible for entering accurate order information. We are not liable for issues caused by incorrect data submitted during ordering.
5️⃣ Account Security
You are responsible for maintaining the security of your SmartGenPanel account credentials.
6️⃣ Refunds & Disputes
Refunds are provided as balance credits to your SmartGenPanel account in case of undelivered or canceled orders. No refunds are issued to original payment methods unless stated otherwise.
7️⃣ Limitation of Liability
We are not responsible for any losses, bans, or account suspensions resulting from the use of our services. You use our services at your own risk.
8️⃣ Agreement
By using SmartGenPanel, you accept these Terms of Service. Contact our support team if you have any questions or concerns.